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Concierge Connection Markets

Your hotel's boutique, reimagined.

Turnkey markets, smart vending, Amazon Just-Walk-Out technology. Fully managed, healthy revenue share, and proven across many hotel brands nationwide.

$100,000+/yr

new revenue per 100 rooms

Up to 20% revenue share

on all market sales

1.5-Point Increase 

in guest satisfaction scores

26 years

of hotel  experience

200+ partners

Canadian food & beverage manufacturers

Thousands

of curated, proven-performing products

Shopify POS &

+ Amazon Just Walk Out technology

The challenge facing Canadian hotels

Guests ask. Your team scrambles. The revenue walks away.

  • Hotels are increasingly understaffed and overstretched.

  • Guests expect 24/7 access to food, beverages and travel essentials.

  • "Do you sell bottled water?" "Anything for a headache?" — every unanswered ask is a guest who leaves to find it.

  • That's a missed sale, and a dent in the review that follows.

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Tyson Ghostkeeper

Regional Director of Operations,

MMG Hotels

From Convenience to Cashflow:

The New Standard in Hotel Amenities

"Working with Concierge Connect has been a great experience and is an upscale addition to our guest experience and a consistent source of revenue. We receive many compliments from guests who see our new pop up shop and the products are all very well received."

​6 proven formats

One seamless guest experience

Whichever fits your lobby's footprint, always at zero cost or risk to you.

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01

Smart Vending Machines

Tap-and-go, stocked with top-selling snacks & drinks. $6,000–$10,000/unit, financing available.

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02

Virtual Lobby Shop

Customized app ordering, ~100 items, ready for pickup or room delivery.

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03

Starter Lobby Shop

A compact, curated pantry of everyday essentials with our POS system.

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04

Growth Lobby Shop

Expand your footprint and guest experience with a larger product range.

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05

Maximizer Lobby Shop

Full-service retail store with complete inventory management, handled by us.

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06

Complete Turnkey Supplier

One-stop supplier for every top-selling lobby shop product.

Real hotel installations

From empty shelf to fully stocked market, in as little as 4 weeks

Your hotel provides the space. We provide the design, inventory, technology and ongoing service. Your team never manages inventory or places an order.

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Before

Empty retail space

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AFTER

Fully stocked market

~4 weeks

launch with existing space

$6,000+

in monthly retail sales per 100 rooms

10–20%

monthly profit share back to your hotel

Space that pays back

See your revenue potential in seconds

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Seamless checkout. No lines. No staff required.

Through our new partnership with Amazon Just Walk Out, we’re bringing the next generation of contactless retail to hospitality.

 

Guests simply scan, grab their food, beverage and essentials, and go, while hotels enjoy a streamlined, revenue-driven experience that operates around the clock.

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Seamless checkout. No lines. No staff required.

Through our new partnership with Amazon Just Walk Out, we’re bringing the next generation of contactless retail to hospitality.

 

Guests simply scan, grab their food, beverage and essentials, and go, while hotels enjoy a streamlined, revenue-driven experience that operates around the clock.

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Profit Opportunity:

When essential items are easy to find, guests feel cared for. When they’re missing, complaints rise.

By offering these essentials, you create happier guests, stronger reviews, and higher occupancy, all while unlocking a new stream of revenue.

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Trusted by hotel brands across Canada

Only the Best on Your Shelves

Curated, premium, and trusted brands, chosen to delight guests and maximize your retail revenue.

Two ways to partner

Choose the model that fits your hotel

Fully Managed

✓ We operate the market on your behalf

✓ Full product sourcing & inventory investment

✓ Servicing every 2–3 days, POS & reporting

✓ Hotel earns 10%–20% profit share monthly

Wholesale Supply

✓ You operate your own retail space

✓ Access to our proven product assortment

✓ Competitive wholesale pricing, 30-day terms

✓ Product picks based on sales analytics

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Unlock Your Hotel’s Untapped Revenue

In 15 minutes, we'll show you exactly how your lobby can transform into measurable profit, boosting satisfaction and spend.

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