Your Hotel’s Boutique, Reimagined.
Turnkey Lobby Shops. Proven to Generate $1,000+ Per Day.
No Extra Staff. No Operating Costs. No Headaches.
Enhance the guest experience and unlock new revenue with fully managed, on-site and virtual retail solutions, already trusted by world-class brands like Marriott, Hilton, Sheraton, Radisson, and more.
The Challenge Facing Canadian Hotels
Canadian hotels are increasingly understaffed and overstretched.
Guests expect 24/7 access to food, beverages, and travel essentials, but hotel teams can’t keep up.
When a guest needs a late-night snack, a pharmacy product, or a simple phone charger, the absence of these essentials can quickly become a frustration.
Hotels that don’t provide these items risk more than an inconvenience, the impact falls on both guest satisfaction and profitability.
From Convenience to Cashflow:
The New Standard in Hotel Amenities
"Working with Concierge Connect has been a great experience and is an upscale addition to our guest experience and a consistent source of revenue. Cam is very willing and prompt to set your hotel up for success based on your unique market and guests.
We receive many compliments from guests who see our new pop up shop and the products are all very well received. We’re grateful for our new partnership and the extra boost to our guest satisfaction for convenience and value."
Tyson Ghostkeeper
Regional Director of Operations,
MMG Hotels
6 Proven Formats.
One Seamless Guest Experience.
Whether you want to start small or maximize your lobby’s footprint, our fully managed formats fit your property’s needs, always at zero cost or risk to you.
Unlock New Daily Revenue for Your Hotel
Seamless checkout. No lines. No staff required.
Through our new partnership with Amazon Just Walk Out, we’re bringing the next generation of contactless retail to hospitality.
Guests simply scan, grab their food, beverage and essentials, and go, while hotels enjoy a streamlined, revenue-driven experience that operates around the clock.
Seamless checkout. No lines. No staff required.
Through our new partnership with Amazon Just Walk Out, we’re bringing the next generation of contactless retail to hospitality.
Guests simply scan, grab their food, beverage and essentials, and go, while hotels enjoy a streamlined, revenue-driven experience that operates around the clock.
$1,000+/day in guest purchases
(based on 100 rooms)
Up to 20% net profit share on all sales
(transparent, recurring revenue stream)
Zero Capital or Operational Investment
(we handle everything for you)
Why It Works
Proven Success
Already trusted by Marriott, Hilton, Radisson and others.
Essential Items
Guests pay a premium for convenient food, beverages, and travel essentials and are thankful that they are easy to obtain.
Turnkey Solution
We provide the proven menu, ordering, stocking, merchandising, pricing, promotion and POS Guest purchases. All you do is provide the space.
Zero Costs
No investment, no hassle, only profit.
Profit Opportunity:
When essential items are easy to find, guests feel cared for. When they’re missing, complaints rise.
By offering these essentials, you create happier guests, stronger reviews, and higher occupancy, all while unlocking a new stream of revenue.
Only the Best on Your Shelves
Curated, premium, and trusted brands, chosen to delight guests and maximize your retail revenue.
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Why Partner With Us
We’re the only food service distributor in Canada that also operates in-hotel retail shops, giving us real-time insight into what hotel guests actually want.
That means we don’t just supply products; we anticipate demand. From water to wellness snacks to phone chargers, we tailor our catalog to real guest needs, so your hotel stays stocked with what sells and satisfies.
Unlock Your Hotel’s Untapped Revenue
Your lobby isn’t just a space, it’s a powerful revenue engine waiting to be optimized.
In 15 minutes, we’ll show you exactly how your lobby can transform into measurable profit, boosting satisfaction and spend.
★ Already fueling profits for 100s of hotels across Canada, including Marriott, Radisson, and Hilton.
