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Hospitality Leaders Digest.
All Posts
Newsletter 10: Grab & Go Bigger - The Newest Trend in Hotel Retail
It’s not an exception but the rule. Everything about consumer buying behavior, and in turn guest behavior, has changed since the...
Newsletter 9: Spark Delight in the Guest Experience
Impulse shopping adds a little spark of delight into a routine stroll through your hotel lobby. Like the first cup of coffee in the...
Newsletter 8: Outside Looking In: Top 3 Trends to Cash-In On
These past few weeks more hotels have opened and we've seen a slow and steady climb in hotel occupancy from coast to coast. More good...
Newsletter 7: Minibar is on the Move!
Hoteliers have shared a love-hate relationship with minibars for over a decade. Since the inception of the very first minibar at the Hong...
Newsletter 6: PPE Becomes a Leading Business Strategy
Health, safety and PPE are no longer afterthoughts in your business strategy. Nor is PPE limited to health care workers and the hotel...
Newsletter 5: Making Every Guest Count!
This week the BC Hotel Association announced a glimmer of positive progress. Only 37% stated they would not recall all staff compared to...
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