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Hospitality Leaders Digest.
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3 Time Saving Tips for Doing More with Less
The hotel is buzzing. There are not enough hours in the day. You wish you could snap your fingers and solve every problem instantly –...


There Must Be Something in the Water - Sustainable Water for Hotel Guests
The news is not good. 60 million plastic bottles are thrown away every day, with only 10% of those making it to recycling. By the year...


Newsletter 14: Free Has a Big Cost - The Math of the Bottled Water Experience
We know that 80% of plastic bottles end up in the landfill. It takes up to 1000 years to decompose single-use plastic. What we may not...


Newsletter 13: If You Only Had One Customer?
Early in my career, I was the sales representative for Princess Cruises in Western Canada. I travelled extensively from province to...


Newsletter 12: Are You Ready to Smash the Rebound?
It's finally time to say goodbye to the most exhausting year our industry has ever had to endure. It's been filled with loss, layoffs,...


Newsletter 11: "Work from Hotel" is Here to Stay... are you Ready?
Google had over 10 billion hits on “working from home” and webcams were sold out everywhere. In March 2020, the workforce went into a...
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